The CEOs

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The CEO

ORGANIZATION AROUND THE   world are grappling with various challenges. This has redefined the role of the chief executive officer (CEO)-in the context of the liberalized organizational environment for excellence.

For companies to stay in the business, they must be competitive in terms of quality of goods and services. This has put pressure on the CEO who not only has to manage and lead the organization, but also own responsibility for change, deliver the requisite results and guarantee the organizations future stability.

In terms of change, the CEO must appreciate the need to restructure the business operations and the processes by which he manages those changes like; the strategic operations, skills needed for those responsibilities and the reward system. The CEO is required to look into the structures, processes, systems, resources, environment, culture and the values system of the organization.

Organizational Development (OD) is the whole area of organizational change that aims at improving the social functioning of an organization. It is a sub-group of organizational changes strategies that uses knowledge of the behavioral science for planned intervention into organizational process with the goal of increasing organizational health effectiveness. Although OD changes efforts of an organization, these approaches have typically focused of improving and facilitating interactions among people in an organization.

This focus has been on such things as attitude about trust, cooperation, acceptance and tolerance. The goals of OD have been to improve communication among workers, develop norms of trust and acceptance, and to move towards collaboration and consensus.

Several techniques can be used individually or as part of a larger change plan. You can start with a diagnostic survey of working attitudes about jobs, supervision and the problem areas. Surveying feedback to organizational member can also be used to initiate further change plans. Feedback will provide a basis for managers to improve their management and leadership skills. Interventions like group meetings, team work and other work events can be used by consultant to observe actual organizational process. The consultant can then provide feedback on ways to improve communications, leadership, decision making and intervene with team-building activities to improve communication and team work.